Frequently Asked Questions (FAQ)

You will not be allowed to use multiple promo codes at once. Only one promo code per purchase.

All payments must be made in Malaysian Currency (MYR).

We only accept payment from credit and debit cards, online banking, and e-Wallets.

Once you are logged in, the view orders button will be next to the logout button.

If you have not received your order confirmation email within 24 hours of making your purchase, please check your spam mailbox or drop us an email at risebowl@gmail.com with your order ID and we will look into it for you.

Please drop us an email at risebowl@gmail.com and we will assist you from there.

You can access the questionnaire on View Orders > Action > View.

You can access it in the View Orders section after completion.

Please contact us at info@risebowls.com with your inquiry and Order ID. We will attend to it in the next 24 hours. We apologize for the inconvenience.

You may download it as many times as you want.

You can attempt each questionnaire only once per purchase. However, you have the flexibility to complete it at your own pace. Your progress will be saved, allowing you to return and finish it whenever you're ready.

You can only purchase one HeyBizz - Business Health Report per account.

Please contact us at info@risebowls.com with your inquiry and Order ID. We will attend to it in the next 24 hours. We apologize for the inconvenience.

Upon completing the questionnaire, you will receive your promo codes. These will be sent directly to your registered email address, ensuring you have easy access to them.